Privacy policy Jetstax

1. General

Jetstax, with registered office at Schoolstraat 4A bus 1.1, 2840 Rumst and registered with the CBE under number 0730.671.009 (hereinafter "Jetstax"), considers the protection of personal privacy to be extremely important. Jetstaxl wishes to inform its customers and users as much as possible about its services, while respecting their data and giving them control over what happens to them. Jetstax wants to manage and use its customer data safely, respectfully and with due diligence in order to provide better service to its customers and to offer the best possible experience. Jetstax therefore starts from the principle that everyone must have control over their personal data. Below, you will find information about what data Jetstax collects, why, how long for and how you can control it.

Jetstax invites its customers to take the time to thoroughly review this Privacy Policy, together with the General Terms and Conditions for Managed Hosting & Cloud Services and any other conditions that may apply to its products and services.

2. Applicability

This Privacy Policy applies to all our customers (current, former and future) and to all visitors to the Jetstax website(s).

The European General Data Protection Regulation 2016/679 of 27 April 2016 ("General Data Protection Regulation"), the law of 8 December 1992 ("Privacy Act"), the law of 13 June 2005 ("Electronic Communications Act") and the accompanying implementing decrees, as well as any future changes hereto, regulate the protection of your personal data.

Jetstax strives to fulfil its obligations and to respect the rights of the customer whenever Jetstax processes your personal data. For more information about this, Jetstax would like to refer you to the website of the Data Protection Authority [].

3. Processing of personal data and responsibilities

"Personal data" means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The personal data that Jetstax collects and processes, primarily concerns the data that customers enter themselves via the various pages of our website(s) and that Jetstax obtains through your use of our website(s) and/or our products and/or services.

Jetstax acts as the responsible party for processing the personal data of its customers for the purposes as described in this Privacy Policy.

This does not detract from the fact that the customer has a number of obligations in connection with the processing of personal data that allows the customer to use Jetstax's products and services. In this capacity, the customer must always obtain, where necessary, the legally required authorisations from the end users for the processing of their personal data by Jetstax insofar as necessary within the framework of Jetstax's products and services.

4. Purposes

Jetstax processes personal data for various purposes, whereby the only data processed is that which is necessary to achieve the intended purpose. Thus, we use personal data:

  • When we have received permission;
  • In the context of the preparation or performance of our contract;
  • To comply with the legal or regulatory provisions to which we are subject; and
  • When Jetstax has a justified interest in this, such as, for example, as the case may be, direct marketing, fraud prevention, internal administration management or monitoring of appropriate network and information security, in which case we always strive for a balance between that interest and respecting the privacy of the person concerned.
Insofar as required, and with permission, Jetstax collects personal data for the following concrete objectives: To process an application for our products and services. If you visit our website to collect and/or request information about our products and services, or if you sign up for Jetstax's newsletter, for example, then Jetstax needs your address details. All information that Jetstax receives about you during this pre-contractual phase will only be used by Jetstax to provide you with the requested information, in the way that you want. In addition, if you ultimately decide to become a customer at Jetstax, Jetstax will ask you for a number of personal details, such as name, address, telephone number, e-mail address and customer number, and Jetstax will also assign certain data to you, such as login details. To provide the best service and to inform about usage options. Jetstax uses personal data for setting up, maintaining and supporting products and services, and for administrative purposes. To provide information about (new) products and services from Jetstax. Jetstax may use personal data to offer (in writing, by telephone or electronically) new products, services or special promotions that Jetstax believes may be of interest to you. Of course, you can opt out of this type of message (see further). To track performance. Jetstax may use personal data and consumer profiles to evaluate its products and services. This includes, among other things: requesting feedback on services (for example, via market research), data obtained during answers to customer questions, fraud detection and quality assurance. To comply with legal obligations. In many cases, Jetstax is legally obliged to keep certain personal data and/or communicate them to government agencies, for example, in the context of general tax and accounting obligations. In the context of a police or judicial investigation, Jetstax can be obligated to communicate certain data to the requisite authorities in a confidential manner. To keep track of studies, tests and statistics, including for trend analysis. Jetstax may use anonymous, aggregated data to, for example, report internally and externally on the use of its services. The data used for this cannot be traced back to a specific individual. The information that Jetstax derives from these analyses is used to evaluate the current products and services portfolio and Jetstax's processes, and to adapt them to new developments.